Job Description
SUMMARY
This job leads, supports and facilitates process improvement initiatives across multiple functional units for both strategic and continuous process improvement efforts.
RESPONSIBILITIES
• Support the definition, scoping, chartering efforts for business process analysis/design projects related to process improvement initiatives assuring optimal business and functional delivery of the strategic delivery framework. This includes business modeling, documentation of the operating blueprint and process solution blueprinting efforts following the strategy definition as well as supporting the execution of the process solution blueprint during the implementation phase.
• Provide process and business research, analysis, process modeling, and business process improvement techniques to propose and implement business and system solutions that meet strategic objectives and reporting on these activities.
• Participate in planning sessions to improve business processes and to prioritize and drive process re-engineering initiatives.
• Support business case development process to identify change execution impacts to people, process, and technology solutions to achieve business objectives.
• Support the Change Execution Process assuring resource alignment/impacts are aligned with the process governance model.
• Ensures all changes to processes are reflected in the repository of process documentation.
• Access and analyze processes, data points, and controls to determine sub-optimal performance, communicate findings clearly and effectively and make recommendations for improvement.
• Assist in identification of root causes of problems and demonstrate the ability to development and make recommendations for solutions to mitigate root cause.
QUALIFICATIONS
• Bachelor's Degree in Business, Industrial /Management Engineering or IT related field, or 3 years experience in Process Improvement; to include process documentation or change, collection and analysis of related metrics, problem solving, and reduction in cycle time.
• Strong verbal and written communication skills
• Ability to use statistical assessment to quantify opportunities and to achieve process optimization
• Ability to observe and provide constructive performance feedback
• Knowledge and understanding of Business Process Engineering standards/protocols
• Knowledge and understanding of Lean Six Sigma Tools and Methodologies
• Knowledge of Business Process Modeling concepts and components and their respective application
This job leads, supports and facilitates process improvement initiatives across multiple functional units for both strategic and continuous process improvement efforts.
RESPONSIBILITIES
• Support the definition, scoping, chartering efforts for business process analysis/design projects related to process improvement initiatives assuring optimal business and functional delivery of the strategic delivery framework. This includes business modeling, documentation of the operating blueprint and process solution blueprinting efforts following the strategy definition as well as supporting the execution of the process solution blueprint during the implementation phase.
• Provide process and business research, analysis, process modeling, and business process improvement techniques to propose and implement business and system solutions that meet strategic objectives and reporting on these activities.
• Participate in planning sessions to improve business processes and to prioritize and drive process re-engineering initiatives.
• Support business case development process to identify change execution impacts to people, process, and technology solutions to achieve business objectives.
• Support the Change Execution Process assuring resource alignment/impacts are aligned with the process governance model.
• Ensures all changes to processes are reflected in the repository of process documentation.
• Access and analyze processes, data points, and controls to determine sub-optimal performance, communicate findings clearly and effectively and make recommendations for improvement.
• Assist in identification of root causes of problems and demonstrate the ability to development and make recommendations for solutions to mitigate root cause.
QUALIFICATIONS
• Bachelor's Degree in Business, Industrial /Management Engineering or IT related field, or 3 years experience in Process Improvement; to include process documentation or change, collection and analysis of related metrics, problem solving, and reduction in cycle time.
• Strong verbal and written communication skills
• Ability to use statistical assessment to quantify opportunities and to achieve process optimization
• Ability to observe and provide constructive performance feedback
• Knowledge and understanding of Business Process Engineering standards/protocols
• Knowledge and understanding of Lean Six Sigma Tools and Methodologies
• Knowledge of Business Process Modeling concepts and components and their respective application
Additional Details
Experience: 0-2 years