Job Description
Responsible for inspecting, testing, troubleshooting, repairing, and installing fire alarm systems in accordance with NFPA standards, local codes, and project specifications. Supports system upgrades, installations, inspections, and service calls while maintaining accurate documentation and providing professional customer service.
Responsibilities
• Inspect, test, and troubleshoot fire alarm systems, including initiating devices, notification appliances, and related components.
• Identify system deficiencies, diagnose malfunctions, and repair or replace equipment to maintain code compliance.
• Support fire alarm system upgrades, installations, pre-testing, and final inspections using blueprints, drawings, and submittals.
• Prepare accurate inspection and service reports and communicate deficiencies and recommended repairs to customers and account managers.
• Identify required repair materials, order supplies, and maintain vehicle inventory.
• Support low-voltage system installations and PITCO activities under supervision.
• Maintain professional relationships with building owners, property managers, customers, and project personnel.
• Complete assigned work within project estimates and specifications.
• Participate in scheduled after-hours service call rotation.
• Maintain industry certifications and develop technical and customer service skills.
Qualifications
• High school diploma or GED required.
• Eight or more years of relevant experience, or a two-year technology degree with six or more years of relevant experience.
• NICET Level II certification required, or ability to pass the NICET Level II exam within 90 days of employment.
• Ability to obtain an HSPD-12 credential and Secret security clearance.
• U.S. citizenship and eligibility to access classified information required.
• Experience reading blueprints, drawings, and project submittals.
• Strong troubleshooting, communication, customer service, and decision-making skills.
• Strong attention to detail, professional work ethic, and ability to work effectively under pressure.
Responsibilities
• Inspect, test, and troubleshoot fire alarm systems, including initiating devices, notification appliances, and related components.
• Identify system deficiencies, diagnose malfunctions, and repair or replace equipment to maintain code compliance.
• Support fire alarm system upgrades, installations, pre-testing, and final inspections using blueprints, drawings, and submittals.
• Prepare accurate inspection and service reports and communicate deficiencies and recommended repairs to customers and account managers.
• Identify required repair materials, order supplies, and maintain vehicle inventory.
• Support low-voltage system installations and PITCO activities under supervision.
• Maintain professional relationships with building owners, property managers, customers, and project personnel.
• Complete assigned work within project estimates and specifications.
• Participate in scheduled after-hours service call rotation.
• Maintain industry certifications and develop technical and customer service skills.
Qualifications
• High school diploma or GED required.
• Eight or more years of relevant experience, or a two-year technology degree with six or more years of relevant experience.
• NICET Level II certification required, or ability to pass the NICET Level II exam within 90 days of employment.
• Ability to obtain an HSPD-12 credential and Secret security clearance.
• U.S. citizenship and eligibility to access classified information required.
• Experience reading blueprints, drawings, and project submittals.
• Strong troubleshooting, communication, customer service, and decision-making skills.
• Strong attention to detail, professional work ethic, and ability to work effectively under pressure.
Additional Details
Experience: 5-10 years