Business Analyst

01/28/2026
Audubon, PA
Full Time
BS
Information Technology

Job Description

Business Analyst / QA that will focus on project documentation and business analysis support of various initiatives. This individual will interact with the business users, gather and document As-Is and To-Be processes and requirements, as well as document application dependencies, and provide improvement recommendations.
Specific responsibilities will include but, not be limited to, requirements elicitation, documenting requirements, creating process flow and written documentation. The role will include working with the team, stakeholders, and vendors to ensure that the business analysis documentation is correct, complete and detailed. In addition to BA functions, the position will also contain some quality assurance duties related to processes and infrastructure changes.

RESPONSIBILITIES
• Analyze, review, and document current structure and use cases of the application or process; Analyze and document current application dependencies
• Serve as a business liaison between clients and project teams to help understand user interaction
• Assist business clients in developing requirements for future use cases
• Assist team in getting the current deliverable in a timely manner; Jump in and assist where needed to accomplish tasks
• Track required tasks through completion
• Ability to develop/update existing materials and support the team in understanding of requirements or training materials as needed
• Develop process flows as needed
• Strong communication skills in working with a team and providing in time updates to project manager.
• Determine and document functional requirements related to audit preparation
• Participate in change and evidence reviews.
• Develop a deep understanding of the business functions and processes
• Document, review and update business process requirements based on client’s feedback
• Ensure appropriate levels of controls are applied to work efforts, including security requirements, effective business solutions
• Serve as a business liaison between client and project teams
• Establish, monitor and maintain high client satisfaction levels
• Document and track problems in client business systems or processes to provide recommendations for future efficiencies
• Ensure processes are functioning as intended through evidence reviews and in alignment with regulatory requirements
• Act as an independent reviewer for infrastructure changes.

QUALIFICATIONS
• Excellent requirements gathering skills and experience
• Listening to customers and understands their current processes and needs; Experience in process design and/or documentation; Experience using Visio or equivalent process mapping solutions
• Experience in developing business analysis deliverables like requirements document, As-Is and To-Be process diagrams, use cases, traceability matrix, data dictionary, business rules, meeting notes, etc.
• Experience on cross-functional teams, and on projects in a matrixed environment
• Experience working with business and technical staffs to define, document, and track software requirements and design; Can manage difficult stakeholders
• Skilled at documentation best practices such as using revision history/version control/requirement unique identifier
• B.S. degree in computer science, management information systems, Business Administration, or equivalent experience
• Experience working on a third-party implementation
Preferred Skills
• Experience with a regulated environment
• Audit preparation
• Evidence validation against requirements

Additional Details

Experience: 2-5 years