Job Description
Centralized Patient Observation Technician will be based in a centralized control center, where you will observe live video feeds of patients across the hospital network.
RESPONSIBILITIES
• Continuously monitor live video feeds of assigned patients to identify changes in behavior, movement, or condition.
• Promptly notify nursing staff or appropriate personnel when intervention is needed.
• Maintain accurate, timely documentation of observations and incidents in accordance with hospital policies.
• Collaborate with nursing teams across multiple hospital units to promote patient safety and comfort.
• Maintain patient privacy and confidentiality in accordance with HIPAA and hospital guidelines.
• Follow established protocols for responding to patient safety alerts and emergencies.
• Participate in training and competency evaluations to ensure high standards of monitoring.
• Communicate clearly and professionally with healthcare team members.
QUALIFICATIONS
• Strong attention to detail and situational awareness.
• Effective communication skills, both verbal and written.
• Basic computer skills and ability to learn hospital monitoring systems.
• Commitment to patient privacy, dignity, and safety.
• Experience in a healthcare, patient care, or related role, preferred.
• Familiarity with medical terminology, preferred.
• Previous experience in observation or monitoring roles, a plus.
RESPONSIBILITIES
• Continuously monitor live video feeds of assigned patients to identify changes in behavior, movement, or condition.
• Promptly notify nursing staff or appropriate personnel when intervention is needed.
• Maintain accurate, timely documentation of observations and incidents in accordance with hospital policies.
• Collaborate with nursing teams across multiple hospital units to promote patient safety and comfort.
• Maintain patient privacy and confidentiality in accordance with HIPAA and hospital guidelines.
• Follow established protocols for responding to patient safety alerts and emergencies.
• Participate in training and competency evaluations to ensure high standards of monitoring.
• Communicate clearly and professionally with healthcare team members.
QUALIFICATIONS
• Strong attention to detail and situational awareness.
• Effective communication skills, both verbal and written.
• Basic computer skills and ability to learn hospital monitoring systems.
• Commitment to patient privacy, dignity, and safety.
• Experience in a healthcare, patient care, or related role, preferred.
• Familiarity with medical terminology, preferred.
• Previous experience in observation or monitoring roles, a plus.
Additional Details
Experience: 0-2 years