Job Description
Responsibilities
• Manage large scale projects by coordinating people and process throughout the organization.
• Work with business/ market owners to identify key business issues, articulate problem, apply right analytical framework, develop solution and recommendations, represent findings to stakeholders and own the outcome
• Organize, plan, and maintain Program roadmap consisting of cross-functional activities/projects.
• Lead Project Managers and Program team in the development and maintenance of comprehensive plans for a defined program.
• Work with Executive Sponsor and other management as required, to achieve the Program objectives.
• Monitor, evaluate, and report on Program status inclusive of scope, schedule, budget and alignment to Program and strategic goals.
• Direct corrective action as needed to maintain the viability of the Program.
• Develop and maintain positive customer relationships.
• Deliver presentations of project status to effectively communicate throughout the project lifecycle.
• Adhere to the Organization's project management methods, project lifecycle methodologies, and audit requirements.
• Support and contribute to the improvement of project management methods and practices.
• Experience with customer relationship management
Qualifications
• Bachelor’s degree in IT, Business, or related field. 4 years of additional business or information technology experience will be accepted in place of a bachelor’s degree with an unrelated major.
• 2 years of experience in a formal project manager role.
• Exceptional listening skills
• Ability to analyze and document project status, issues, decision logs, action items, and risk associated with project.
• Experience with an industry standard Agile software development lifecycle.
• Experience with customer relationship management: able to manage multiple stakeholders and clients’ expectations.
• Ability to communicate effectively and professionally with executive leadership, customers, and other stakeholders.
• Ability to juggle multiple competing priorities.
• Ability to work in a matrixed environment, facilitate meetings, and collaborate across teams.
• Proficient with Microsoft Office Suite: Word, PowerPoint, Excel, Outlook, Teams, and MS Project.
• Strong interpersonal, presentation, negotiation, and team building skills.
• Experience with conflict resolution.
• Experience with Risk Mitigation Planning.
• Excellent verbal and written communication, organizational and planning, and leadership skills.
• Adept in Influence Management of direct and indirect reports.
• 1 year Health Care Insurance industry business and operational knowledge (preferred).
• Manage large scale projects by coordinating people and process throughout the organization.
• Work with business/ market owners to identify key business issues, articulate problem, apply right analytical framework, develop solution and recommendations, represent findings to stakeholders and own the outcome
• Organize, plan, and maintain Program roadmap consisting of cross-functional activities/projects.
• Lead Project Managers and Program team in the development and maintenance of comprehensive plans for a defined program.
• Work with Executive Sponsor and other management as required, to achieve the Program objectives.
• Monitor, evaluate, and report on Program status inclusive of scope, schedule, budget and alignment to Program and strategic goals.
• Direct corrective action as needed to maintain the viability of the Program.
• Develop and maintain positive customer relationships.
• Deliver presentations of project status to effectively communicate throughout the project lifecycle.
• Adhere to the Organization's project management methods, project lifecycle methodologies, and audit requirements.
• Support and contribute to the improvement of project management methods and practices.
• Experience with customer relationship management
Qualifications
• Bachelor’s degree in IT, Business, or related field. 4 years of additional business or information technology experience will be accepted in place of a bachelor’s degree with an unrelated major.
• 2 years of experience in a formal project manager role.
• Exceptional listening skills
• Ability to analyze and document project status, issues, decision logs, action items, and risk associated with project.
• Experience with an industry standard Agile software development lifecycle.
• Experience with customer relationship management: able to manage multiple stakeholders and clients’ expectations.
• Ability to communicate effectively and professionally with executive leadership, customers, and other stakeholders.
• Ability to juggle multiple competing priorities.
• Ability to work in a matrixed environment, facilitate meetings, and collaborate across teams.
• Proficient with Microsoft Office Suite: Word, PowerPoint, Excel, Outlook, Teams, and MS Project.
• Strong interpersonal, presentation, negotiation, and team building skills.
• Experience with conflict resolution.
• Experience with Risk Mitigation Planning.
• Excellent verbal and written communication, organizational and planning, and leadership skills.
• Adept in Influence Management of direct and indirect reports.
• 1 year Health Care Insurance industry business and operational knowledge (preferred).
Additional Details
Experience: 2-5 years