Job Description
The Critical Power Group is responsible for maintaining, servicing, and troubleshooting UPS systems, batteries, and other critical infrastructure equipment. Technicians are factory trained on most major UPS manufacturers of static equipment (e.g., MGE/APC, Liebert, Toshiba/Mitsubishi, and Powerware/Eaton to name a few). Technicians perform preventive maintenance and equipment testing as well as emergency service calls at high profile government, institutional and commercial customer facilities. The Critical Power Group also provides engineering and technical support to customers and other divisions of the organization.
RESPONSIBILITIES:
• Installation and repair of static switch and PDU systems.
• Perform required preventative maintenance service to equipment under contract as scheduled.
• Customer contact and interface; Communicate availability status to corporate office; Communicate availability status to Team Lead or manager.
• Use of electronic and electrical test equipment as necessary.
• Complete all paperwork, including Field Service Reports, Time Sheets, and Expense Reports, and other job required reports timely and accurately; Provide technical support to customers upon request; Maintain Technical documentation for study and/or review; Protect company proprietary information, manuals, and records.
• Inspect static swath systems associated with power backup systems and their associated controls. Inspections include, but are not limited to Initial, In-process, Visual Condition, and Final Inspections, Maintenance Operational Checks, and Failure Analysis, and repairs.
• Certifies by signature to the customer that systems and components adhere to quality standards established by applicable codes, publications, checklists and specifications.
• Reviews and checks system drawings and specifications for accuracy and completeness. Determines maintenance requirements, inspection requirements, and compliance with technical standards. Resolves discrepancies between recorded and actual system components by research with owner/manufacturer or by physical inspection. Corrects and certifies changes entered for record.
• Provides technical assistance and expertise to owners and engineers. Performs inspections, technical assistance, maintenance assistance, and instruction of site personnel and engineers. Advises site personnel on proper maintenance practices, procedures, and techniques. Reviews and interprets existing technical publications applicable to inspection, modification, and maintenance of power electronics. Resolves technical problems encountered. Prepares reports of findings and makes recommendations on system improvements and implementing quality control programs.
• The physical demands are represented of those that must be met by an employee to successfully perform the essential functions of the job, including lifting and installing batteries. Company expects the employee to observe all safety standards.
• Maintains operational expertise with the following instruments: Digital Multi-meter, Micro Ohm-meter, Insulation Test Equipment, Battery Test Equipment (Alber/Midtronics)
• Work is performed under general supervision of the Regional Mangers and Team Leads. Receives assignments in terms of schedules, priorities, and general instructions pertaining to special problem areas. Completed work is subject to review for adherence to policy, soundness of recommendations, and overall accomplishment of organizational tasks and functions.
• The primary purpose of this position is to provide inspection and certification of power electronics and their key components. The end goal is to obtain reliability, availability and quality of power while improving or sustaining the maintainability of the electrical system.
QUALIFICATIONS:
• Associates degree in Electrical and/or Electronics from an accredited college or university, or equivalent training from field or military position.
• This position requires at least 2 years of experience with various UPS systems, batteries, test equipment, and associated electrical apparatuses like switchgears, panels, breakers, disconnects, ATSs, and generators.
• Proficiency in reading and interpreting schematic diagrams.
• Strong working knowledge of NEC, maintenance practices, maintenance and supply procedures, and quality control procedures.
• Demonstrated ability to diagnose malfunctions and employ testing and inspection techniques.
• Use of laptop computer, various software packages and other electronic communication devices will be required.
• Requires strong written and oral communication skills.
• Future training and certification requirements: Various Manufacturer Maintenance Courses.
• Proficient in Microsoft Office products.
• Daily travel with independent work structure.
• Emergency call availability 24/7 unless on PTO or Off Call. Requires 7X24X365 availability when on call. May require overnight travel at company expense.
RESPONSIBILITIES:
• Installation and repair of static switch and PDU systems.
• Perform required preventative maintenance service to equipment under contract as scheduled.
• Customer contact and interface; Communicate availability status to corporate office; Communicate availability status to Team Lead or manager.
• Use of electronic and electrical test equipment as necessary.
• Complete all paperwork, including Field Service Reports, Time Sheets, and Expense Reports, and other job required reports timely and accurately; Provide technical support to customers upon request; Maintain Technical documentation for study and/or review; Protect company proprietary information, manuals, and records.
• Inspect static swath systems associated with power backup systems and their associated controls. Inspections include, but are not limited to Initial, In-process, Visual Condition, and Final Inspections, Maintenance Operational Checks, and Failure Analysis, and repairs.
• Certifies by signature to the customer that systems and components adhere to quality standards established by applicable codes, publications, checklists and specifications.
• Reviews and checks system drawings and specifications for accuracy and completeness. Determines maintenance requirements, inspection requirements, and compliance with technical standards. Resolves discrepancies between recorded and actual system components by research with owner/manufacturer or by physical inspection. Corrects and certifies changes entered for record.
• Provides technical assistance and expertise to owners and engineers. Performs inspections, technical assistance, maintenance assistance, and instruction of site personnel and engineers. Advises site personnel on proper maintenance practices, procedures, and techniques. Reviews and interprets existing technical publications applicable to inspection, modification, and maintenance of power electronics. Resolves technical problems encountered. Prepares reports of findings and makes recommendations on system improvements and implementing quality control programs.
• The physical demands are represented of those that must be met by an employee to successfully perform the essential functions of the job, including lifting and installing batteries. Company expects the employee to observe all safety standards.
• Maintains operational expertise with the following instruments: Digital Multi-meter, Micro Ohm-meter, Insulation Test Equipment, Battery Test Equipment (Alber/Midtronics)
• Work is performed under general supervision of the Regional Mangers and Team Leads. Receives assignments in terms of schedules, priorities, and general instructions pertaining to special problem areas. Completed work is subject to review for adherence to policy, soundness of recommendations, and overall accomplishment of organizational tasks and functions.
• The primary purpose of this position is to provide inspection and certification of power electronics and their key components. The end goal is to obtain reliability, availability and quality of power while improving or sustaining the maintainability of the electrical system.
QUALIFICATIONS:
• Associates degree in Electrical and/or Electronics from an accredited college or university, or equivalent training from field or military position.
• This position requires at least 2 years of experience with various UPS systems, batteries, test equipment, and associated electrical apparatuses like switchgears, panels, breakers, disconnects, ATSs, and generators.
• Proficiency in reading and interpreting schematic diagrams.
• Strong working knowledge of NEC, maintenance practices, maintenance and supply procedures, and quality control procedures.
• Demonstrated ability to diagnose malfunctions and employ testing and inspection techniques.
• Use of laptop computer, various software packages and other electronic communication devices will be required.
• Requires strong written and oral communication skills.
• Future training and certification requirements: Various Manufacturer Maintenance Courses.
• Proficient in Microsoft Office products.
• Daily travel with independent work structure.
• Emergency call availability 24/7 unless on PTO or Off Call. Requires 7X24X365 availability when on call. May require overnight travel at company expense.
Additional Details
Experience: 5-10 years